Assoc. Data Scientist III, GenAI Solutions

About the role

As an Associate Data Scientist III, GenAI Solutions at IHG, you will develop and deliver AI and machine learning solutions that support business decisions and create measurable value. You will work across predictive modeling, decisioning, NLP, and generative AI, taking defined problems from discovery through production with light oversight.

You will work closely with Data Science, Business Analytics, Data Engineering, and Technology teams. We value strong analytical thinking, technical curiosity, a solution-oriented mindset, and the ability to turn data into practical business outcomes.

Key Accountabilities

• Build, validate, and deploy AI/ML solutions for defined business problems, with accountability for quality, reproducibility, and fit-for-purpose results.
• Apply AI/ML and statistical techniques across prediction, classification, time series, segmentation, and decisioning.
• Develop NLP and generative AI solutions, including extraction, classification, summarization, RAG, and prompt-based applications.
• Contribute to agentic AI solutions, including tool use, workflow orchestration, routing, guardrails, and output traceability.
• Evaluate AI/ML solutions using appropriate benchmarks, validation methods, human review, and production performance measures.
• Contribute to the deployment, monitoring, and continuous improvement of models and AI services across batch and real-time environments.
• Partner with Data Science, Business Analytics, Data Engineering, and Technology teams to build reusable capabilities and communicate findings, assumptions, and recommendations clearly.

Education

Bachelor’s or Master’s degree in a quantitative or analytical field (e.g., Data Science, Computer Science, Mathematics, Statistics, Economics, Engineering, Revenue Management) or an equivalent combination of education and relevant work experience.

Experience

3–5 years of relevant experience in Analytics, Data Science, GenAI Solutions, or a related field, with experience developing and delivering analytical or AI/ML solutions in a business environment.

Technical Skills and Knowledge

• Strong Python and SQL skills for data preparation, analytics, and model development.
• Working knowledge of machine learning and statistical modeling, including regression, classification, time-series methods, model validation, and performance evaluation.
• Experience with ML/AI frameworks such as scikit-learn, XGBoost, TensorFlow, PyTorch, or Gemini.
• Experience or working knowledge of LLM and NLP applications, including prompt engineering, embeddings, RAG, structured outputs, and information extraction.
• Working knowledge of agentic AI concepts, including tool calling, workflow orchestration, routing, guardrails, and observability.
• Understanding of AI/ML evaluation, experimentation, monitoring, and common modeling risks such as data leakage, bias, confounding, and poor validation.
• Experience working with cloud ML environments, preferably GCP/Vertex AI and BigQuery ML, and collaborative development practices such as Git or Bitbucket.
• Strong analytical thinking, business curiosity, attention to detail, and ability to communicate technical findings and recommendations clearly.

 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.  We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.