Customer Service Representative
AI Summary
The representative will manage incoming phone calls, greet visitors, and process customer orders within the system. Additionally, they will handle clerical tasks such as mail distribution and maintaining the office lunchroom.
Candidates should have previous customer service experience and strong interpersonal communication skills. A high school diploma or equivalent is required, along with the ability to pass background and drug screenings.
Job Details
Benefits
Key Skills
Description
Trio Supply Company, a federation partner with the Office Depot Corporation, is seeking a full-time customer service representative and receptionist for our Fridley, MN office. This is an on-site position and the employee will be in the office every day. Trio Supply is the Twin Cities leader of food service and catering disposable products. We offer a competitive salary along with a comprehensive benefit package to include vacation time, discretionary time, paid holidays, medical, dental, vision, and disability and life benefits, 401K savings plan with company match, free parking, and employee discounts.
This position is responsible for answering and routing incoming phone calls, and greeting walk in guests, customers and vendors. They will work within the customer service department and will take customer calls, placing orders into the system, assist Spanish speaking customers by speaking their language, filing, obtain mail from the mailbox each day, and distribute mail to appropriate employees, responsible for keeping the lunch room stocked and orderly, and other miscellaneous clerical duties as assigned.
Requirements
- Previous experience in a customer service position preferred
- Outstanding interpersonal communication skills with the ability to work within a team environment.
- High school diploma or equivalent.
- Strong organization, attention to detail, and ability to interact with all levels of employees and managers.
- Excellent attendance record
- Ability to pass a pre-employment criminal background check and pre-employment drug test
- Ability to sit for long periods of time (80%)
- Friendly and customer oriented attitude
- Bilingual (Spanish) is a plus but not required
About Trio Supply Company
Trio Supply Company is a premier distributor in the Twin Cities, specializing in foodservice disposables, janitorial products, and beauty supplies, known for exceptional service and inventory.