Troubleshooting

The client shows "401", "Unauthorized", or "authentication failed" — the Resumly connector signs in with your Resumly account; it does not accept an API key. Remove any Authorization: Bearer rly_... or X-API-Key header from the client's configuration, keep only the server address https://mcp.resumly.ai/mcp, and complete the Resumly sign-in window the client opens.

It worked before and now asks me to sign in again — this can happen after a Resumly service update. Disconnect and reconnect the server in your client, then sign in.

"Your Resumly authorization could not be read" — your sign-in session expired. Disconnect and reconnect the server to sign in again.

"Insufficient API credit" / payment-required errors — your prepaid balance is empty. Top up at app.resumly.ai → Settings → API, or ask the assistant to "get me a Resumly top-up link" (it returns a secure Stripe checkout URL for you to open yourself). The one-time $5 trial credit is added when your account creates its first API key on that same page; you do not need to paste the key anywhere.

Tools don't appear in the client — restart the MCP server from your client's MCP settings and verify that its configured URL is https://mcp.resumly.ai/mcp.

"Tailor" seems stuck — tailoring takes 1–2 minutes. Ask for "the status of my last tailored resume": while it is still being written the answer is "not finished yet"; if it failed, you were automatically refunded.

"Resumly took too long to answer" — the request may still be finishing. Ask the assistant to "list my recent Resumly operations" before repeating a paid action.

Was I double-charged for a retry? — No: paid operations carry idempotency protection, applications bill only on confirmed submission, and every failure refunds automatically. Check Settings → API → usage for the ledger, or ask the assistant for "my Resumly balance and recent usage."

Still stuck? The tool reference lists every tool and price, and the overview explains the billing model.